Ref: Ticket numbers 0012320492735/2736. We had to cancel our flight to Puerto Vallarta from Orlando on Sunday, February 7th resulting from sickness. I realize we can easily use our tickets in the 12 months from day of acquire.
I went to my resort and expended another 4 hours on the telephone with AA in an attempt to have the bag sent to LGA initial thing in the morning, in which I could be ready.
I also desire to touch upon the wonderful service AA gives to the handicapped. I am 84 years aged and now need wheelchair guidance to receive about while in the airports. I was shocked and delighted at the aid I obtained, and in addition for the attitudes of the people that assisted me While using the wheelchair support, as well as the drivers in the handicap carts in Charlotte airport. They ended up all so helpful and very welcoming also.
Upon landing in Roatan on Feb 14, I discovered a bit of my luggage was nevertheless in Miami and they would have it on the aircraft on the next flight from Miami to Roatan, the next Saturday!
Also suggest that each passenger place there stick with it in sizing checker so all travellers are addressed equitably.
I come across it awful to obtain my luggage go missing in Miami on equally leaving and returning flights. I count on to be contacted straight away on how we could arrive at an settlement relating to this. I are going to be performing a adhere to up.
I approached the agent via the identify of “Susan A†and greeted her that has a “Great Early morning!†Her reaction was a blank stare like I'd no business enterprise getting there then a glare when I requested her if she was available.
On our previous trip the leg on the vacation from lax to Dallas was the worst I’ve ever experienced .The seating was so restricted I could not read through a his explanation journal mainly because of the tightness of the seating I believe the airplane was an A 320 ,remember to Make contact with me you will discover a pair matters about the service generally speaking,thanks, Brian Galbally
I want someone to simply call me regarding the three worst purchaser service phone calls I have ever had currently. E-mail me to start with Because the consultant said I'm able to only get it done in producing. #flysouthwest. #behelpfulfail
Another thing I couldn’t realize is how your letter indicated that quantities for immediate use could be honored Should the receipts were being apparent and legible. How could my $forty six taxi trip within the Embassy Suites to Wal-Mart not be legible? I only received ample to deal with my toiletries at Wal-Mart.
I lately had a flight cancelled by American Airlines and stood inside of a line for forty five minutes to acquire rebooked on Yet another flight. I used to be stunned to find out that the gate brokers didn't Use a watch in the accessible USAIR flights.
At last we acquired all of our luggage and naturally one of my luggage wasn't there. As envisioned it had been shed, my sons vehicle seat was lost. Exactly the same ladies that experienced lied before described that it needed to be there, scanned in.
Occasions have adjusted and its really sad. BTW – Our flight to Madrid was with Iberia and also the knowledge was the whole reverse! The plane was vivid, clear and modern-day as well as the food decisions were appetizing as well as the attendants ended up aware about food items elements. Definitely it can be achieved proper!
I recognize that it may be some time right before USAIR and American application is going to be synched. But, there isn't any cause of your brokers to get so disconnected.